Cycles & Shadows Healing, LLC. Privacy Policy

1. Overview

Your privacy matters to us. This Privacy Policy explains how Cycles & Shadows Healing, LLC. (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, purchase services, or interact with us.

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By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

When you:

• Purchase a service

• Fill out a form

• Join a program

• Contact us

We may collect:

• Name

• Email address

• Phone number

• Billing information

• Any information you voluntarily share (including sensitive personal reflections in coaching contexts)

Payment Information

Payments are processed securely through third-party providers such as Stripe.

We do not store your full credit card information.

Automatically Collected Data

When you visit our website, we may collect:

• IP address

• Browser type

• Pages visited

• Time spent on site

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This helps us improve user experience.

3. How We Use Your Information

We use your information to:

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• Provide and deliver services

• Process payments

• Communicate with you (email, updates, support)

• Send newsletters or marketing (you can unsubscribe anytime)

• Improve our website and offerings

• Maintain internal records

4. Email & Marketing Communications

If you opt in, we may send you emails related to:

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• Programs and offerings

• Updates and content

• Promotions

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You can unsubscribe at any time using the link in our emails.

5. Sharing Your Information

We do not sell your personal information.

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We may share information with trusted third parties only as necessary, including:

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• Payment processors (e.g., Stripe)

• Email marketing platforms

• Website hosting providers

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These parties are required to keep your information secure.

6. Confidentiality & Coaching Context

We respect your privacy deeply.

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However:

• Information shared in group programs is not confidential

• You are responsible for what you choose to share in group spaces

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We encourage mindful and respectful participation.

7. Cookies & Tracking

Our website may use cookies or similar technologies to:

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• Enhance your browsing experience

• Analyze site traffic

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You can disable cookies through your browser settings.

8. Data Security

We take reasonable steps to protect your information.

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However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

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• Request access to your personal data

• Request corrections or updates

• Request deletion of your data

• Withdraw consent for communications

To make a request, contact us at: cyclesandshadowshealing@gmail.com

10. Data Retention

We retain your information only as long as necessary to:

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• Provide services

• Comply with legal obligations

• Resolve disputes

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

12. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

13. Changes to This Policy

We may update this Privacy Policy at any time.

Changes will be posted on this page with an updated effective date.